Working with employers, employees and candidates with GTG has been truly outstanding. One area we concentrate is to gather data as much as possible – what drives candidate behavior? What drives employer behavior? Etcetera. One study that we would love to get under is the need for employees to receive feedback and coaching for what it is – feedback and coaching. I have written about this topic before, but believe it is worth re-visiting. This necessary part of a business is one of the most misunderstood areas of employee development and overall management. In particular, we have witnessed quite a bit of harsh criticism for Gen Y employees and their ability to receive coaching. The tie in to athletics is clear – great players receive coaching for what it is – the opportunity to improve. Most athletes can give their war story about how a coach came down on them hard. Well, in reality, the best professionals in the business world can share their stories too. Unfortunately, because the environments are so dramatically different, coaching in the sports world is widely accepted while coaching in the business world is often misinterpreted. My advice for incoming “rookies” into the business world – appreciate the feedback for exactly what it is – the advice a mentor, manager or seasoned employee offers to make the situation better. Pull out the emotion and take it on just like the best athletes do – allow it to fuel you to be better.
I think we do our kids a disservice, in school and in sports, when we don’t give them BOTH positive and negative feedback. Kids aren’t learning how to process negative feedback. Sports teams aren’t keeping score (even though every parent and kid is in their head) and I’ve even heard kids getting “deferred success” instead of a fail in school. This is not helping kids, and we’ve noticed it in the workplace.
Jamie
Jamie – I think you are right – we are insulating our kids from so much, the natural outcome is to shake whenever they do have a constructive discussion re: performance. Performance is a reality in life and in particular in business – the athletic aspect of growth is just one area of development to help our kids learn to become better. Pretty troubling/concerning when you hear stories like you mentioned…seems like that goes to the same school of thought as removing dodgeball from the playground.